Major new WORKSuite®release - find out more 

Overcome the headache of multiple spreadsheets & limitations of existing systems by using cloud software specifically designed to optimise shift-based working.

The product of over 25 years' experience,WORKSuite® features powerful shift pattern design, scheduling, roster management, T&A, compliance & analytics tools.

It provides a single, secure database of all working time information that integrates seamlessly with other finance, HR and workforce management systems, feeding them accurate data in real time.

Explore the functions & benefits of WORKSuite®:

Design optimised shift patterns that support productivity & employee wellbeing

Functions:

  • Cover graph provides visibility over labour demand & supply

  • Powerful algorithm finds optimal shifts based on your needs

  • Automated design creates multiple shift patterns in seconds

Tell me more about Shift Pattern Design

Gain immediate visibility & control over all aspects of scheduling

Functions:

  • Intelligent search to quickly identify, check & assign employees

  • Integrated database can store & recall infinite shift patterns or rotas

  • Scheduling tools to easily & accurately update rotas

Tell me more about Rota Scheduling

Make handling exceptions quick, easy & accurate:

Functions:

  • Easy configuration to meet your specific needs

  • Automated processes to efficiently manage time & attendance, holidays, absences & shift swaps

  • Real time data and built-in checks to flag gaps, clashes & inconsistencies

Tell me more about Time & Absence Management

Empower your workforce with myTIME self-service:

Functions:

  • Enable employees to check holiday availability, request time off & organise shift swaps

  • Communicate decisions & changes efficiently & effectively

  • Secure & accessible from employee’s own devices (smartphone, tablet, desktop)

Tell me more about Employee Self-Service

Maintain compliance with Working Time Regulations & other legislation or policies

Functions:

  • Automatic generation of compliance warnings

  • Fail-safe mechanisms to stop potential breaches

  • A single, secure database of all working time information

Tell me more about Compliance Checks

Make decisions based on live, accurate working time data

Functions:

  • APIs seamlessly feed HR, T&A, Payroll & ERP systems with accurate data

  • Interactive dashboards provide instant access to key information, custom reports & statistics

  • Powerful analytics tools support workforce strategy & planning

Tell me more about Integration & Analytics
  • Shift Pattern Design
  • Rota Scheduling
  • Time & Absence Management
  • Employee Self-Service
  • Compliance Checks
  • Integration & Analytics

Shift pattern design software

Shift Pattern Design

WORKSuite® features unique shift pattern design tools that aren’t available in other workforce planning & management software: 

  • Harness our powerful algorithm to calculate your organisation's optimal shift patterns.   
  • Design custom patterns based on demand variables & custom-defined preferences.
  • Quickly identify gaps, compliance issues, fatigue risk or other concerns.
  • Visualise the impact of shift changes using an interactive interface.
  • Accurately factor in volatility & exceptions (e.g. events, holidays).
  • Generate calendars which illustrate a sequence of shift patterns over time.
  • Use unlimited shift lengths & durations to build seasonal or standby/call-in patterns and incorporate rest/meal breaks.
  • Execute ‘what if’ scenario modelling & easily experiment to find optimised solution.

Working Time Solutions Shift Pattern Design Software

Use the shift pattern design tools in WORKSuite® to create innovative, flexible shift patterns that improve productivity & appeal to employees. 

The visual, interactive software can also be used to engage employees...giving you a tool to co-design shift patterns that balance the needs of your organisation & its shift workers.

The capabilities of our technology can be further enhanced through a specialist shift pattern design consultancy service that will help you devise & implement optimal solutions.

You can learn more about Shift Pattern Design here.

Demo WORKSuite®  

Rota scheduling software for shift workers

Rota Scheduling

WORKSuite® executes day-to-day shift worker scheduling tasks easily, consistently & accurately in the cloud:

  • Access live roster information to quickly gain a detailed & accurate picture of cover, overtime, TOIL, flex and reserve.
  • Use intelligent search to identify the best source of cover & assign teams with the right combination of skills to specific roster lines (multiple skill profiles, primary skill markers etc).
  • Harness real-time modelling to compare multiple roster patterns & re-optimise schedules in line with demand & labour supply.
  • Assess rosters, monitor variations, examine cover delivered & pinpoint potential staff shortages before they arise.
  • Give managers /supervisors an immediate understanding of employees’ status & availability through the master calendar.
  • Store /recall an infinite number of different shift lengths, patterns & rosters from the integrated database.
Working Time Solutions Rota Scheduling software for shift workers
The comprehensive rota scheduling tools in WORKSuite® provide immediate visibility and control over key aspects of shift-based workforce planning and management.
 
Those responsible for day-to-day administration and tactical planning will find it automates many time-consuming and frustrating processes and ensures scheduling is responsive to change.

You can learn more about Rota Scheduling here. 

Demo WORKSuite®

Holiday and absence management software for shift workers

Time & Absence Management

WORKSuite® makes handling exceptions quick, easy & accurate:

  • Comprehensive automation of time & attendance data collection & conversion of worked hours for payroll.
  • Automated processing of working time records & generation of attendance exceptions from across all devices & locations.
  • Keep full records for each employee by recording all hours & exceptions to their planned rota. 
  • Track balances in real time (holiday accounts, hours worked, overtime, sickness, training, skill expiry and more), set thresholds & trigger alerts / reminders.
  • Rely on the system to support decision making by flagging gaps, clashes, inconsistencies, issues & by generating insightful reports (e.g. Bradford Factor).
  • Easily customise the software to meet your organisation’s specific time & absence requirements, rules & processes. 

    •
Track time and attendance, holidays, rotas, overtime sickness
WORKSuite®'s streamlined holiday & absence management workflow replaces the duplication & inefficient recording processes associated with maintaining spreadsheets or multiple systems.

The transparency & control it gives you means you can monitor variations, assess cover, check balances & confidently reschedule resources in real time.

Demo WORKSuite® 

Employee-self-service software for shift workers

Employee Self-Service

WORKSuite® myTIME app enables employees to make changes to their shift patterns & rotas through their own devices (mobile, tablet, desktop):

  • Give employees visibility over shift patterns, overtime, time banks & holiday availability.
  • Enable individuals within a team to request holidays or overtime/additional hours & to swap their shifts through shift bidding.
  • Communicate changes, notifications & updates to individuals or groups in real time via SMS, email or intranets / internal social networks.
  • Set parameters to ensure changes are compliant & maintain adequate cover (demand data, contracted hours, wider regulatory requirements etc).
  • Automated workflow makes checking & authorisation simple, quick & accurate


  • Tailor what requests employees can submit, data they can view & actions they can take. Set permission levels for managers, supervisors & employees.

    •



  • Rely on the system to maintain accurate, up-to-the-minute records by automatically updating the central database with authorised changes.
    •

Self service shift swaps, holiday booking and scheduling

The myTIME employee self-service app in  WORKSuite® reduces your administrative burden & empowers shift workers to co-manage their shift patterns and rotas via the cloud. 

The secure, intuitive interface is optimised for mobile devices. Provide your shift workers with a level of control that supports engagement, whilst also maintaining the integrity & accuracy of your working time data.

You can learn more about Employee Self-Service here.

Demo WORKSuite®  

Working time compliance software for shift workers

Compliance checks

WORKSuite® helps mitigate risk & maintain compliance with regulations, legislation or policies:

  • Gain instant visibility over compliance & identify employees at risk of breach.
  • Risks are flagged automatically & actions can be blocked if they may result in a breach.
  • Quickly produce a comprehensive digital audit trail when required.
  • Check real time adherence, including clocking in /out & breaks.
  • Configurable to incorporate custom best practice & compliance (sector-specific standards).
  • Maintain a single, secure, GDPR-compliant database of all working time information.



    •

Working Time Solutions compliance checks for for shift patterns, rotas and scheduling

The comprehensive compliance tools in WORKSuite® ensure you can check, maintain & improve compliance with Working Time Regulations & other legislation.

Its warnings and fail-safe checks will help you support employee wellbeing & avoid punitive fines or reputational damage.

Demo WORKSuite®  

Working time analytics for shift patterns, rotas and scheduling

Integration & Analytics

WORKSuite® has powerful integration & data analytics functions to support decision making & other workforce systems: 

  • Real-time access & analysis of all key working time data.
  • Customise interactive dashboards to instantly view the information you need.
  • Use APIs to seamlessly feed HR, T&A, Payroll & ERP systems with accurate, live working time data.
  • Easily generate working time reports & statistics at all levels (organisation-wide…right down to individuals), over any time period & for specific types of variance 
  • Harness accurate, detailed records for each employee stored in the personnel database.
  • Overlay data with HR / ERP systems to create a comprehensive picture.   
  • Track key metrics (e.g. holidays taken and/or remaining, training, overtime, absence, reserve hours, time off in lieu) & use to inform workforce strategy, planning & management decisions.


    •

Shift pattern, scheduling, workforce planning and management analytics and data

The integration, analytics & reporting tools in WORKSuite® ensure that essential management information can be harnessed quickly & easily via the cloud.

Use its insights to ensure your decisions relating to workforce optimisation & employee wellbeing are based on the intelligent analysis of accurate, current data.

You can learn more about ERP & T&A integration here.

Demo WORKSuite®  

Working time solutions shift pattern and rota software usability and support

Configuration, Implementation & Cloud

WORKSuite® is flexible & can be deployed on-premise or in the cloud. It is easily configured, quickly implemented & uses API technology to seamlessly integrate with other workforce systems.

Cloud deployment removes the need for servers, software installation, infrastructure maintenance & significant up-front costs. Risk is reduced, costs are managed, & you’ll see benefits sooner:
  • Easily tailored to organisation-specific work rules, internal policies etc.
  • Avoid costly errors by automatically supplying payroll with accurate, up-to-the-minute information.
  • Feed accurate working time information via API to your existing payroll, Enterprise Resource Planning (ERP), Time & Attendance (T&A) or HR reporting systems.
  • Can be tailored to suit low complexity environments as well as the most demanding & dynamic organisations (multi-user, multi-site, multi-territory etc).

WORKSuite® helps unlock the value of your investment in other systems by providing advanced shift planning, scheduling & management capabilities via the cloud. 

It harnesses modern, proven technologies to ensure it can be configured, implemented & integrated quickly…so you can get on with optimising your shift-based workforce. 

Demo WORKSuite® 

Secure cloud software for shift pattern design, rota management and workforce planning

Security

WORKSuite® features class-leading security to minimise data-related compliance and security risks:

  • A Security Control Protocol based on best practice methodologies & international standards.
  • Extensive Access Control System with encrypted storage of passwords & role-based access restrictions controlled by administrators.
  • Additional layer of login security through Multi-Factor Authentication.
    •
  • All hosting services are ISO 27001: 2013 certified & use a co-location service to provide high availability. 
  • Custom retention, access and alert policies and produce full audit trails.

Working Time Solutions secure software for shift pattern design, rota management and scheduling accreditations

You can do away with insecure & inconsistent spreadsheets or paper trails as WORKSuite® provides a single, secure database of all working time.

Rely on our software’s sophisticated technical & physical controls to maintain security & prevent unauthorised access to sensitive workforce information.

Demo WORKSuite®

Working Time Solutions software usability and support

Usability & Support

WORKSuite® is flexible & powerful but has a simple to use interface & is supported by a team of technical & subject matter experts:

  • Get up & running quickly with simple, remote configuration requirements.
  • Use the software on desktop & mobile devices, anywhere in the world, any time of the day.
  • 24/7/365 access to class-leading support & persistent monitoring to guarantee service uptime & service patch levels.
  • Managers, shift planners & staff benefit from an intuitive, streamlined interface that is simple, logical & delivers great user experience.
  • Tailor apps, tools & functions to your requirements & add more as and when you need them. 
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You will always be on the latest & best version as WORKSuite® automatically upgrades via the cloud.

Naturally you will also benefit from an ongoing development programme that’s shaped by customers & our own consultants, who bring a wealth of insight across key sectors.

This ensures we regularly introduce powerful & highly valuable new functionality, so you can continuously improve how you plan, manage & monitor your shift workers.

You can learn more about our services & consultancy here.

Book a free 1-2-1 consultation at our Shift Planning Clinics

Consult free with experts in working time, shift pattern design & workforce planning & management


                                                                                                                                                   Tell me more

Blogs & Latest News

Highlights from the Ambulance Leadership Forum 2019 

Highlights from the Ambulance Leadership Forum 2019

Blogs & Latest News

Working Time Solutions views on skills shortages featured in Manufacturing Management

A summary of our article in Manufacturing Management which discusses whether manufacturers’ shift patterns are fit for purpose in tackling staff shortages.

Blogs & Latest News

Ports & Airports - Why continued Brexit uncertainty is pushing workforce planning up the agenda

Workforce planning will be key to avoiding operational problems or capitalising on opportunities.  

Blogs & Latest News

On route to optimisation: Transforming shift working for field-based employees

This article explores the benefits optimised shift working delivers for employers and field-based service managers or engineers

Blogs & Latest News

Shifting the dial: Workforce optimisation and regulatory frameworks in Utilities

Creating optimised and flexible shift patterns and rotas could strengthen utilities companies’ RIIO-2, PR19 and AMP7 plans.

Blogs & Latest News

Seasonal shift patterns in manufacturing: Don’t let peak production periods harm your business

Responsive resourcing systems are key to managing cyclical demand efficiently and effectively.

Blogs & Latest News

The importance of cloud software in shift working environments

Major new release brings our specialist workforce planning and management system to the cloud

Blogs & Latest News

Views from the ‘Digital Works for People’ conference 2018

We're proud to have been recognised as delivering one of the most innovative European projects in the 'digitalisation at work’ field

Blogs & Latest News

Increasing predictability with demand-led rostering and annualised hours

Organisations which depend on zero hour contracts to meet fluctuating demand need to look at alternative resourcing models

Blogs & Latest News

Sharing best practice at the Emergency Services Roster Review Seminar

Working Time Solutions hosted a unique event for Emergency Services focused on designing dynamic rosters that respond to changing demand profiles

Blogs & Latest News

Rotas that meet demand and employee aspirations will be key to the future of ambulance services

Discussions at the Ambulance Leadership Forum highlighted the importance of engagement and adapting to change

Blogs & Latest News

Managing 24/7 shift patterns for Siemens

WORKSuite® software helps Siemens Healthineers manage 7 days a week operation

Blogs & Latest News

Ambulance Leadership Forum - Time is of the essence

Rosters, rotas, shifts…call them what you will; but resourcing patterns have the potential to influence many of the issues under discussion

Blogs & Latest News

Looking to improve shift patterns? Our Workforce Planning Events and Webinars will help

We regularly host Workforce Planning events and free webinars designed specifically to help organisations looking to improve the productivity and wellbeing of shift workers

Blogs & Latest News

Workforce Optimisation…plugging technology gaps in an airport environment

Airports looking to optimise shift patterns need to ensure their workforce planning and management systems are capable of handling seasonal peaks and fluctuations in demand

Blogs & Latest News

2017 - Working Time in review

Barely a week goes by without something related to Working Time hitting the headlines

Blogs & Latest News

4 steps to minimise the impact of adverse weather this winter

Adverse weather conditions can have a catastrophic effect on organisations which do not have contingency plans in place to ensure that the workforce is managed successfully

Blogs & Latest News

Healthy…happy…flexible - Shift patterns & employer brand

The battle for talent feels like it’s turning into a war of attrition

Blogs & Latest News

Views from the 2017 Food and Drink IT Summit: Brexit & the importance of flexible shift patterns

Brexit planning is driving many manufacturers to appraise their current working patterns and explore the benefits of investing in the implementation of Demand-Led Rostering

Blogs & Latest News

Emergency services: Rosters that support performance, budgets and work-life balance

The rosters have ensured more crews are available to respond to emergency calls which has improved response times

Events

Workforce Planning Masterclass

The UK's leading event on optimising shift work - 16th May 2019

Events

Emergency Services Roster Review Seminar: Sharing best practice - 20th June 2019

Build your knowledge around designing, implementing and managing demand-led rosters

Events

Fatigue Risk Management in Practice: Working Time Solutions & HSE Joint Event - 2nd July 2019

Develop your understanding of fatigue, share risk management experiences, discuss challenges & create solutions

Events

Demo request

Demo our cloud software...

Events

Shift Planning Clinics

Free 1-2-1 consultation with our leading workforce planning and management consultants

Events

Webinars

Our full webinar schedule for next year will be announced shortly

Case Studies

South Western Ambulance Service

“Helping deliver a highly successful roster review”

Case Studies

Siemens Healthineers

A workforce planning and management solution to help Siemens Healthineers work 7 days a week

Case Studies

Maritime & Coastguard Agency

By designing optimised shift patterns, the Maritime & Coastguard Agency could meet variations in demand while reducing labour costs and protecting vital skills

Case Studies

Premier Foods

One of the UK's largest food manufacturers saved £1m by designing seasonal shift patterns that better met demand...reducing use of overtime and temporary labour

Case Studies

Wales & West Utilities

This utility company modernised shift patterns for 300 emergency engineers to boost efficiency, streamline practices and meet new regulatory requirements

Case Studies

London Ambulance Service NHS Trust

Designing new shift patterns for 5,000 employees

Case Studies

Dublin Airport Authority

Dublin Airport Authority made significant and sustainable payroll savings by designing shift patterns that accurately reflect seasonal demand

Case Studies

PPG

Introducing Demand-Led Rostering and Annualised Hours delivered a wide range of benefits for this manufacturer

Case Studies

Thames Water

This utility company designed new shift patterns to create £10m of efficiencies and meet regulatory demands

Case Studies

Unilever

This food manufacturer's new shift patterns increased efficiency from 55% to 85%, while reducing administration time and boosting staff morale

Case Studies

Emirates Aluminium

New shift patterns prioritise work-life balance for Emirates Aluminium employees

Case Studies

Accolade Wines

This wine distributor implemented a new shift pattern with fully rostered holidays and an allowance of reserve hours to use during seasonal peaks in production

Case Studies

Celtic Manor

This venue removed its over-reliance on agency workers by designing efficient new shift patterns

Case Studies

INEOS

Installing specialist software to provide a comprehensive database for the day-to-day planning, management and monitoring of working time

Case Studies

l'Anson

Implementing new shift patterns allowed this feed manufacturer to flex up during very busy periods and flex down during the quieter summer months

Case Studies

York Minster

This venue's security team implemented an annualised hours system that reduced administration and provided clear visibility over shift patterns

Case Studies

The University of Northampton

The security team at this university reduced high levels of overtime, improving operational planning and giving employees a better work-life balance

Case Studies

University of London

This university implemented an annualised hours system which helped save money, reduce overtime and improve employees work-life balance

Case Studies

Health Assured

This healthcare business designed a 24/7 shift pattern to meet fluctuating demand for its services and provide flexibility for growth

Case Studies

Transportation and logistics services

Shift pattern design and rota scheduling software and services

White Papers

A ticking time bomb?...The 'top 10' Working Time risks

Does your approach to managing shift workers put you at risk of punitive fines, lost business or reputational damage?

White Papers

Workforce optimisation...plugging technology gaps in an airport environment

As passenger numbers increase, airports face significant challenges in ensuring that they have the right amount of staff in place at all times

White Papers

Healthy…happy…flexible - Using shift patterns to enhance employer brand

The battle for talent feels like it’s turning into a war of attrition

White Papers

Mind the gap - Overcoming Working Time shortfalls in T&A / ERP systems

Identify where the principal Working Time-related gaps may be in T&A/ERP systems and the common issues this creates

White Papers

Making Annualised Hours work for the UK - Exploring a 'new' way of working

Explore the fundamentals of Annualised Hours including how the framework can address issues around productivity, flexibility and employee wellbeing

White Papers

Shifting sands...Brexit's impact on workforce planning and management

We explore the questions Brexit poses around workforce productivity, flexibility and compliance

White Papers

Annualised hours...a brief introduction to this efficient approach to resourcing

This paper looks at Annualised Hours and covers strategies to implement and manage this resourcing system

White Papers

Smarter not harder...avoiding the trap of excessive working hours

Identify common causes of excessive hours, evidence the impact and look at how to tackle overworking

White Papers

Weather the storm…preparing the utilities workforce for extreme events

How workforce planning can be used to mitigate risk, increase resilience and maintain compliance

White Papers

National Living Wage...using shift patterns to offset rising costs

Offsetting rising labour costs through shift pattern design and effective roster management

White Papers

Solving the puzzle...improving workforce productivity

We look at how organisations can improve their productivity through changes to Working Time

White Papers

Holiday headaches...planning annual leave for shift workers

Identify common issues, evaluate gross/net hours systems and explore how to maintain productivity whilst accommodating annual leave

White Papers

All aboard...gaining employee buy-in for a Working Time change

The importance of employee engagement when making changes to Working Time

White Papers

The great debate...8 Vs 12 hour shift patterns

We look at the 8 vs 12 hr shift debate, explore the advantages and disadvantages of both and help define the best solution for your organisation

White Papers

Mind your step...managing a workforce during adverse weather

Tips and guidance on how to minimise disruption to the workforce during adverse weather

White Papers

Hard day's night ...permanent night shifts and the alternatives

Arguments for and against these shift patterns and potential alternatives

White Papers

Flexi friend...handling flexible working requests from shift workers

Explore changes to flexible working regulations and how to assess requests in a shift work environment

White Papers

In the mix...rotational Vs fixed shift patterns

We provide an analysis of these two systems including advice for designing new shift patterns

Blogs & Latest News

Highlights from the Ambulance Leadership Forum 2019 

Highlights from the Ambulance Leadership Forum 2019

Blogs & Latest News

Working Time Solutions views on skills shortages featured in Manufacturing Management

A summary of our article in Manufacturing Management which discusses whether manufacturers’ shift patterns are fit for purpose in tackling staff shortages.

Blogs & Latest News

Ports & Airports - Why continued Brexit uncertainty is pushing workforce planning up the agenda

Workforce planning will be key to avoiding operational problems or capitalising on opportunities.  

Blogs & Latest News

On route to optimisation: Transforming shift working for field-based employees

This article explores the benefits optimised shift working delivers for employers and field-based service managers or engineers

Blogs & Latest News

Shifting the dial: Workforce optimisation and regulatory frameworks in Utilities

Creating optimised and flexible shift patterns and rotas could strengthen utilities companies’ RIIO-2, PR19 and AMP7 plans.

Events

Workforce Planning Masterclass

The UK's leading event on optimising shift work - 16th May 2019

Events

Emergency Services Roster Review Seminar: Sharing best practice - 20th June 2019

Build your knowledge around designing, implementing and managing demand-led rosters

Events

Fatigue Risk Management in Practice: Working Time Solutions & HSE Joint Event - 2nd July 2019

Develop your understanding of fatigue, share risk management experiences, discuss challenges & create solutions

Events

Demo request

Demo our cloud software...

Events

Shift Planning Clinics

Free 1-2-1 consultation with our leading workforce planning and management consultants

Case Studies

South Western Ambulance Service

“Helping deliver a highly successful roster review”

Case Studies

Siemens Healthineers

A workforce planning and management solution to help Siemens Healthineers work 7 days a week

Case Studies

Maritime & Coastguard Agency

By designing optimised shift patterns, the Maritime & Coastguard Agency could meet variations in demand while reducing labour costs and protecting vital skills

Case Studies

Premier Foods

One of the UK's largest food manufacturers saved £1m by designing seasonal shift patterns that better met demand...reducing use of overtime and temporary labour

Case Studies

Wales & West Utilities

This utility company modernised shift patterns for 300 emergency engineers to boost efficiency, streamline practices and meet new regulatory requirements

White Papers

A ticking time bomb?...The 'top 10' Working Time risks

Does your approach to managing shift workers put you at risk of punitive fines, lost business or reputational damage?

White Papers

Workforce optimisation...plugging technology gaps in an airport environment

As passenger numbers increase, airports face significant challenges in ensuring that they have the right amount of staff in place at all times

White Papers

Healthy…happy…flexible - Using shift patterns to enhance employer brand

The battle for talent feels like it’s turning into a war of attrition

White Papers

Mind the gap - Overcoming Working Time shortfalls in T&A / ERP systems

Identify where the principal Working Time-related gaps may be in T&A/ERP systems and the common issues this creates

White Papers

Making Annualised Hours work for the UK - Exploring a 'new' way of working

Explore the fundamentals of Annualised Hours including how the framework can address issues around productivity, flexibility and employee wellbeing

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