Working Time Solutions’ approach to workforce planning and management helps organisations achieve efficiencies whilst meeting rising demand for services.

This is especially relevant in the healthcare, education and public sectors where there have been regular reductions in funding whilst demand on services continues to increase.

Inefficient institutionalised working practices often ‘fix’ labour supply at a constant number of hours, which often bears little relation to the service demand peaks and troughs departments experience over any given timeframe.

This inflexibility can lead to spiralling temporary labour costs which poses a risk to both jobs and service quality. By aligning shift patterns with customer demand, we ensure staff can handle increased workloads without relying on overtime and the risks associated with long hours working and fatigue. 

Workforce planning and management for public sector, health & educationWorkforce planning and management for public sector, health & education

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Our technology improves transparency, ensuring overtime, banked/reserve hours and shift swaps are managed fairly, effectively and consistently and that both rosters and actual hours worked are compliant with Working Time regulations.

We also work closely with employees and unions to create flexible shift patterns that, not only increase productivity, but reduce overworking and create a good work-life balance for employees.

We work with a wide range of public sector, health and education customers, including:

Workforce planning and management in public sector, health & education

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Our shift planning, scheduling and roster management tools will help you:

  • Maximise resourcesCreate rosters that lock-in key compliance and performance metrics such as working time regulations, ratios, targets and utilisation of capital assets
  • Protect service quality: Create flexible labour resourcing that is capable of managing increased pressure on the system without a deterioration in service levels, even when the unexpected occurs 
  • Adapt to change: Develop a sustainable resourcing solution that provides the flexibility needed to adapt to significant developments such as changes in public policy or moves towards a 24/7 service       
  • Create efficiencies & protect jobs: Use accurate resourcing forecasts to design shift patterns and rosters which optimise hour-to-hour staffing levels of full-time employees, eliminating under or over-provision and reducing the need for expensive temporary labour 
  • Support recruitment & retention: Increase the appeal of roles by minimising unpredictability around days off, tackle overworking, ensuring a fair distribution of shift pattern types and providing the flexibility needed to meet changing personal situations

We’ve also helped customers across a range of sectors including:

Customers across a range of sectors

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