Case Studies
Siemens Healthineers
A workforce planning and management solution to help Siemens Healthineers work 7 days a week
Our approach to shift planning, rostering, employee scheduling and workforce management helps organisations with field services and a mobile workforce to design shift patterns, rosters and rotas that respond to fluctuating demand.
Creating a fully optimised field service workforce ensures that organisations can achieve the highest levels of customer service without over-staffing whilst minimising the use of overtime and external contractors.
We work with a wide range of organisations with mobile workers delivering field services to create optimised shift patterns that overcome efficiency challenges in their operation.
By aligning shift patterns, rosters and rotas with customer demand, we ensure your field service workforce can handle increased workloads within their contracted hours.
Head to the bottom of this page to see which field service organisations we work with.
Want to find out more about demand-led rostering?
Our shift planning and workforce management software improves transparency, ensuring overtime, banked/reserve hours and shift swaps are managed fairly, effectively and consistently and that both rosters and actual hours worked are compliant with working time regulations.
We also work closely with employees and unions to create flexible shift patterns that, not only increase productivity, but reduce overworking and create a good work-life balance for mobile workers or field engineers.
Our shift planning, rostering, employee scheduling and workforce management software and services will help you:
- Improve margin -
Design shift patterns, rosters and rotas for your employees that effectively cover variability in demand, minimise underutilisation and reduce unnecessary use of expensive labour.
- Guarantee adequate cover -
Deliver accurate demand planning that incorporate complex requirements and factors such as 24/7 operations, rapid response and equipment and machinery availability.
- Protect your reputation -
Reduce risk around fatigue-related health issues or accidents and maintain compliance with working time regulations and rulings such as ‘travel to work’.
- Accurate planning & reporting -
Achieve simple and transparent planning, management and recording of all shift work and variances such as holidays, absence and bank hours.
- Adapt to change -
Transition from five to seven day working shift patterns, rosters and rotas to meet the changing demands of an increasingly 24/7 society.
We’ve helped a wide range of organisations with field service and mobile workers:
Case Studies
A workforce planning and management solution to help Siemens Healthineers work 7 days a week
Events
Free 1-2-1 consultation with our leading workforce planning and management consultants
Case Studies
This utility company modernised shift patterns for 300 emergency engineers to boost efficiency, streamline practices and meet new regulatory requirements
White Papers
We explore the fundamentals of Annualised Hours include how the framework can address issues around productivity, flexibility and employee wellbeing
White Papers
We share tips and guidance on how to minimise disruption to the workforce during adverse weather
Blogs & Latest News
"When organisations experience an upturn in business, there is a tendency to rush to deploy temporary labour"
Secure a free, hour-long session with our experts to discuss your shift work challenges and potential solutions
Events
Advice and tips around designing and managing staggered shift patterns in support of your return to work plan.
Blogs & Latest News
Advice and tips around designing and managing staggered shift patterns in support of your return to work plan.
Blogs & Latest News
Best practice shift pattern design by Robert Crossman as featured in the leading HR title, Personnel Today
Blogs & Latest News
We feature in ‘A top-level guide to scenario planning’ published by Management Today
Blogs & Latest News
Read how Working Time Solutions is helping the UK manufacturers with new ways of organising shift work in response to Coronavirus (COVID-19)
Blogs & Latest News
Listen to our own Rob Crossman on Radio 4’s “You and Yours" Programme on how organisations are adapting to a new way of working.
Blogs & Latest News
Key workforce management considerations around shift patterns, rotas and rosters during the Coronavirus (COVID-19) pandemic
Blogs & Latest News
Advice on adapting shift patterns, rotas and rosters to support employee well-being and operational capacity during the Coronavirus (COVID-19) pandemic
Blogs & Latest News
Coronavirus (COVID-19) is placing huge strain on employers and shift workers. Listen to our webinar for some key tips and advice we can offer to meet these challenges
Blogs & Latest News
Read here about what organisations are telling us…and how we are responding to the Coronavirus (COVID-19) crisis
Blogs & Latest News
With the uncertainty around Coronavirus (COVID-19), we wanted to ensure all customers and other stakeholders are aware of our plans to support well-being, business continuity, serv...
Blogs & Latest News
Providing rostering, scheduling and compliance software to the public sector
Blogs & Latest News
Rob Crossman features in leading sectoral title Food Manufacture. He explores how to overcome factors in demand volatility and the economic fallout of the pandemic with a regular r...
Blogs & Latest News
Read our article on overcoming common shift work challenges within the Manufacturing industry
Blogs & Latest News
This article looks at Demand-Led Rostering and Annualised Hours and covers strategies to implement and manage this resourcing system
Blogs & Latest News
Explore the fundamentals of Demand-Led Rostering and Annualised Hours including how the framework can address issues around productivity, flexibility and employee wellbeing
Blogs & Latest News
Adopting Annualised Hours enables truly responsive Demand-Led Rostering systems to be created
Blogs & Latest News
Exploring shared sector pain points and how to address them
Blogs & Latest News
Highlights from the Ambulance Leadership Forum 2019
Blogs & Latest News
A summary of our article in Manufacturing Management which discusses whether manufacturers’ shift patterns are fit for purpose in tackling staff shortages.
Blogs & Latest News
Workforce planning will be key to avoiding operational problems or capitalising on opportunities.
Blogs & Latest News
This article explores the benefits optimised shift working delivers for employers and field-based service managers or engineers
Blogs & Latest News
Creating optimised and flexible shift patterns and rotas could strengthen utilities companies’ RIIO-2, PR19 and AMP7 plans.
Blogs & Latest News
Responsive resourcing systems are key to managing cyclical demand efficiently and effectively.
Blogs & Latest News
Major new release brings our specialist workforce planning and management system to the cloud
Blogs & Latest News
We're proud to have been recognised as delivering one of the most innovative European projects in the 'digitalisation at work’ field
Blogs & Latest News
Organisations which depend on zero hour contracts to meet fluctuating demand need to look at alternative resourcing models
Blogs & Latest News
Working Time Solutions hosted a unique event for Emergency Services focused on designing dynamic rosters that respond to changing demand profiles
Blogs & Latest News
Discussions at the Ambulance Leadership Forum highlighted the importance of engagement and adapting to change
Blogs & Latest News
WORKSuite® software helps Siemens Healthineers manage 7 days a week operation
Blogs & Latest News
Rosters, rotas, shifts…call them what you will; but resourcing patterns have the potential to influence many of the issues under discussion
Events
Book a free, confidential 1-2-1 consultation with one of our sector experts who’ve delivered workforce planning in field service environments.
Events
Free 1-2-1 consultation with one of our expert workforce planning and management consultants
Events
Free confidential 1-2-1 consultation with one of our sector experts who’ve delivered workforce planning and management projects for Water Utilities.
Events
Free confidential 1-2-1 consultation with one of our sector experts who’ve delivered workforce planning and management projects across Gas & Electric Utilities.
Events
Free confidential 1-2-1 consultation with one of our sector experts who’ve delivered workforce planning and management projects across the Public Sector
Events
Free confidential 1-2-1 consultation with one of our sector experts who’ve delivered workforce planning and management projects across manufacturing
Events
Free confidential 1-2-1 consultation with one of our sector experts who’ve delivered workforce planning and management projects for ports and cargo businesses
Events
Free 1-2-1 consultation with one of our sector experts who’ve delivered countless workforce planning and management projects across distribution
Events
Free 1-2-1 consultation with one of our sector experts who’ve delivered countless workforce planning and management projects for manufacturers
Case Studies
Helping deliver a highly successful roster review for c.2,500 front-line employees across 96 stations
Case Studies
A workforce planning and management solution to help Siemens Healthineers work 7 days a week
Case Studies
By designing optimised shift patterns, the Maritime & Coastguard Agency could meet variations in demand while reducing labour costs and protecting vital skills
Case Studies
Implementing shift planning and workforce management software to plan, execute day-to-day management tasks more easily and empower employees
Case Studies
One of the UK's largest food manufacturers saved £1m by designing seasonal shift patterns that better met demand...reducing use of overtime and temporary labour
Case Studies
This utility company modernised shift patterns for 300 emergency engineers to boost efficiency, streamline practices and meet new regulatory requirements
Case Studies
Dublin Airport Authority made significant and sustainable payroll savings by designing shift patterns that accurately reflect seasonal demand
Case Studies
Creating efficient new 24/7 shift patterns for this social housing provider's call handling and mobile response provision
Case Studies
Using our software and consultancy to help this parking and traffic management business design compliant and optimised shift patterns for drivers
Case Studies
Introducing Demand-Led Rostering and Annualised Hours delivered a wide range of benefits for this manufacturer
Case Studies
This utility company designed new shift patterns to create £10m of efficiencies and meet regulatory demands
Case Studies
This food manufacturer's new shift patterns increased efficiency from 55% to 85%, while reducing administration time and boosting staff morale
Case Studies
New shift patterns prioritise work-life balance for Emirates Aluminium employees
Case Studies
This wine distributor implemented a new shift pattern with fully rostered holidays and an allowance of reserve hours to use during seasonal peaks in production
Case Studies
This venue removed its over-reliance on agency workers by designing efficient new shift patterns
Case Studies
Installing specialist software to provide a comprehensive database for the day-to-day planning, management and monitoring of working time
Case Studies
Implementing new shift patterns allowed this feed manufacturer to flex up during very busy periods and flex down during the quieter summer months
Case Studies
This venue's security team implemented an annualised hours system that reduced administration and provided clear visibility over shift patterns
Case Studies
The security team at this university reduced high levels of overtime, improving operational planning and giving employees a better work-life balance
Read our free e-book where we help organisations across the Public Sector modernise resourcing models given demand volatility and economic pressures, skills shortages, automation a...
Read our free e-book where we help manufacturers modernise resourcing models given demand volatility and economic pressures, skills shortages, automation and macro issues such as C...
Download a free copy of ‘Demanding Times - Transforming Shift Work In Manufacturing’ here . And after reading this you feel you may need further support we are offering free remote...
Read our free e-Book and see how we can help many ports and cargo businesses modernise their resourcing models and adopt specialist workforce management technology.
Our e-book has been written for distribution businesses. It will help you understand how the planning, management and monitoring of shift work can be the key to overcoming many cen...
Does your approach to managing shift workers put you at risk of punitive fines, lost business or reputational damage?
As passenger numbers increase, airports face significant challenges in ensuring that they have the right amount of staff in place at all times
The battle for talent feels like it’s turning into a war of attrition
Identify where the principal Working Time-related gaps may be in T&A/ERP systems and the common issues this creates
We explore the questions Brexit poses around workforce productivity, flexibility and compliance
Identify common causes of excessive hours, evidence the impact and look at how to tackle overworking
How workforce planning can be used to mitigate risk, increase resilience and maintain compliance
Offsetting rising labour costs through shift pattern design and effective roster management
We look at how organisations can improve their productivity through changes to Working Time
Identify common issues, evaluate gross/net hours systems and explore how to maintain productivity whilst accommodating annual leave
The importance of employee engagement when making changes to Working Time
We look at the 8 vs 12 hr shift debate, explore the advantages and disadvantages of both and help define the best solution for your organisation
Tips and guidance on how to minimise disruption to the workforce during adverse weather
Arguments for and against these shift patterns and potential alternatives
Explore changes to flexible working regulations and how to assess requests in a shift work environment
Events
Advice and tips around designing and managing staggered shift patterns in support of your return to work plan.
Blogs & Latest News
Advice and tips around designing and managing staggered shift patterns in support of your return to work plan.
Blogs & Latest News
Best practice shift pattern design by Robert Crossman as featured in the leading HR title, Personnel Today
Blogs & Latest News
We feature in ‘A top-level guide to scenario planning’ published by Management Today
Blogs & Latest News
Read how Working Time Solutions is helping the UK manufacturers with new ways of organising shift work in response to Coronavirus (COVID-19)
Blogs & Latest News
Listen to our own Rob Crossman on Radio 4’s “You and Yours" Programme on how organisations are adapting to a new way of working.
Blogs & Latest News
Providing rostering, scheduling and compliance software to the public sector
Blogs & Latest News
Rob Crossman features in leading sectoral title Food Manufacture. He explores how to overcome factors in demand volatility and the economic fallout of the pandemic with a regular r...
Blogs & Latest News
Read our article on overcoming common shift work challenges within the Manufacturing industry
Blogs & Latest News
This article looks at Demand-Led Rostering and Annualised Hours and covers strategies to implement and manage this resourcing system
Blogs & Latest News
Explore the fundamentals of Demand-Led Rostering and Annualised Hours including how the framework can address issues around productivity, flexibility and employee wellbeing
Events
Book a free, confidential 1-2-1 consultation with one of our sector experts who’ve delivered workforce planning in field service environments.
Events
Free 1-2-1 consultation with one of our expert workforce planning and management consultants
Events
Free confidential 1-2-1 consultation with one of our sector experts who’ve delivered workforce planning and management projects for Water Utilities.
Events
Free confidential 1-2-1 consultation with one of our sector experts who’ve delivered workforce planning and management projects across Gas & Electric Utilities.
Events
Free confidential 1-2-1 consultation with one of our sector experts who’ve delivered workforce planning and management projects across the Public Sector
Case Studies
Helping deliver a highly successful roster review for c.2,500 front-line employees across 96 stations
Case Studies
A workforce planning and management solution to help Siemens Healthineers work 7 days a week
Case Studies
By designing optimised shift patterns, the Maritime & Coastguard Agency could meet variations in demand while reducing labour costs and protecting vital skills
Case Studies
Implementing shift planning and workforce management software to plan, execute day-to-day management tasks more easily and empower employees
Case Studies
One of the UK's largest food manufacturers saved £1m by designing seasonal shift patterns that better met demand...reducing use of overtime and temporary labour
Read our free e-book where we help organisations across the Public Sector modernise resourcing models given demand volatility and economic pressures, skills shortages, automation a...
Read our free e-book where we help manufacturers modernise resourcing models given demand volatility and economic pressures, skills shortages, automation and macro issues such as C...
Download a free copy of ‘Demanding Times - Transforming Shift Work In Manufacturing’ here . And after reading this you feel you may need further support we are offering free remote...
Read our free e-Book and see how we can help many ports and cargo businesses modernise their resourcing models and adopt specialist workforce management technology.
Our e-book has been written for distribution businesses. It will help you understand how the planning, management and monitoring of shift work can be the key to overcoming many cen...