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Working Time Solutions’ approach to workforce planning and management helps Emergency Services to design, implement and manage demand-led crewing rosters.

With many organisations facing budget pressures and staffing shortages, rationalising rosters and ensuring crewing levels accurately reflect demand is essential.

Gaps in labour provision can lead to high reliance on overtime, compromised service levels, employee stress or sickness and breaches of working time or health and safety legislation.

Our approach ensures crewing patterns are flexible and responsive to changing requirements, while maintaining high service standards and improving working conditions.

Head to the bottom of this page to see which emergency services we work with.

Want to know more?

                                                                                                       Webinar: How to deliver an effective roster review in emergency services

Working Time Solutions was a major sponsor of the The Association of Ambulance Chief Executives (AACE)'s Ambulance Leadership Forum. Click the image below to read some of our highlights from the event, including brief summaries of sessions exploring everything from service transformation to meeting the needs of millennial workers.

Ambulance_Service_shift_pattern_design__rota_management_employee_scheduling

                                                                                                                       Demo WORKSuite®    Speak to a consultant 

Workforce planning and management for emergency servicesWorkforce planning and management for emergency services

Our shift planning, scheduling and roster management tools will help you:

- Deliver target service levels…even during peaks -

Maintain appropriate and efficient staffing levels without compromising service levels.

- Monitor & maintain Working Time compliance -

Secure a single, accurate, real-time view that supports strategic planning and compliance.

- Simplify management of shift swaps & holidays -

Use employee self-service to reduce administration of handling variances.

- Engage the workforce -

Use visual, interactive tools to enable crews to co-create their rosters and achieve high levels of employee satisfaction.

- Improve crew wellbeing & morale -

Meet employee work-life balance needs and create appealing working conditions that support recruitment.

- Generate significant & sustained cost savings -

Release thousands more hours from the same core workforce and reduce your reliance on temporary external support.


  Demo WORKSuite®    Speak to a consultant

We work with a wide range of Emergency Services including Ambulance Trusts, Fire Services, Police and the Coastguard:

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