Our approach to shift planning, rostering and workforce management helps Emergency Services to design, implement and manage demand-led crewing rosters.

With many organisations facing budget pressures and staffing shortages, rationalising rosters and ensuring crewing levels accurately reflect demand is essential.

Gaps in labour provision can lead to high reliance on overtime, compromised service levels, employee stress or sickness and breaches of working time regulations or health and safety legislation.

Our approach ensures crewing shift patterns, rosters and rotas are flexible and responsive to changing requirements, while maintaining high service standards and improving working conditions.

Head to the bottom of this page to see which emergency services we work with.

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                                                                                                       Webinar: How to deliver an effective roster review in emergency services

Working Time Solutions was a major sponsor of the The Association of Ambulance Chief Executives (AACE)'s Ambulance Leadership Forum. Click the image below to read some of our highlights from the event, including brief summaries of sessions exploring everything from service transformation to meeting the needs of millennial workers.


                                                                                                                       Demo WORKSuite®    Speak to a consultant

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Workforce planning and management for emergency servicesWorkforce planning and management for emergency services

Our shift planning, rostering, employee scheduling and workforce management software and services will help you:

- Deliver target service levels…even during peaks -

Maintain appropriate and efficient staffing levels without compromising service levels.

- Monitor & maintain working time regulations compliance -

Secure a single, accurate, real-time view that supports strategic planning and compliance.

- Simplify shift swap, annual leave & absence management -

Use employee self-service to reduce administration of handling variances.

- Engage the workforce -

Use visual, interactive tools to enable crews to co-create their shift patterns, rosters and rotas and achieve high levels of employee satisfaction.

- Improve crew wellbeing & morale -

Meet employee work-life balance needs and create appealing shift work conditions that support recruitment.

- Generate significant & sustained cost savings -

Release thousands more hours from the same core workforce and reduce your reliance on temporary external support.

  Demo WORKSuite®    Speak to a consultant

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We work with a wide range of Emergency Services including Ambulance Trusts, Fire Services, Police and the Coastguard:

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