This utility company modernised shift patterns for 300 emergency engineers to boost efficiency, streamline practices and meet new regulatory requirements
When change is mentioned within the business/organisational context the human response can be extremely negative.
Typically when you speak with employees about changing their working arrangements they will feel threatened and worry that their night shifts will increase and they will lose their overtime for example.
The purpose of this white paper is to support organisations on the implementation of a working time change programme by focusing on the process, potential pitfalls and communications.
Why do organisations change their working practices?
Organisations make the decision to change their working practices for a number of reasons including...