Emergency Services Roster Review Seminar: Sharing best practice

What: A one-day, CPD-accredited seminar

Who: Working Time Solutions & colleagues from Fire, Ambulance & Police 

When: Thursday 20th June 2019

Where: Manchester City Centre

Let Working Time Solutions’ experts and industry peers walk you through an agile and engaged approach to conducting successful roster reviews in emergency services.  

Creating and maintaining dynamic, responsive rosters is a key strategic consideration for all emergency services organisations.  


Working patterns increasingly need to align with: 

  • Staff well-being 
  • Growing demand

  • Budget constraints 

  • Population needs 

  • Standards & regulations  

  • Workforce strategy 

  • Wider transformation requirements  


Addressing these factors to be balanced against workforce aspirations around flexibility, work-life balance, empowerment and engagement. 


The Roster Review Seminar on the 20th June 2019 in Manchester will provide deep insight and a valuable platform for those Emergency Service organisations considering how they design, implement and maintain a responsive resourcing framework. 


“An excellent learning session. A timely eye-opener on how to approach future change regarding rosters.” 

Karl Edwards, Deputy Director of Service Delivery at the East of England Ambulance Service Trust, commenting on a previous Working Time Solutions emergency services event.

You can book via our Eventbrite page here

We’re proud to confirm that representatives from Unison, East of England Ambulance Service NHS Trust and a former firefighter-turned shift pattern design expert will be keynote speakers at this year’s Emergency Services Roster Review Seminar.

It’ll be a unique opportunity to gain fascinating insight and perspectives from real-world projects designed to improve the health and wellbeing of thousands of emergency services personnel.

Joining us will be:

  • Rob Ashford - Strategic Transformational Change Programme Lead (People and Culture) at East of England Ambulance Service NHS Trust.
  • Chris Nelson - Branch Chair for UNISON South Western Ambulance & Allied Health Branch.
  • Andy Dugdale - formally of Greater Manchester Fire & Rescue Service.
  • Emergency services shift working consultants from Working Time Solutions.

Engage with peers and experts to build your knowledge around designing, implementing and managing demand-led rosters that support operational change and employee wellbeing.

There will be an interactive panel session and you will also hear engaging case studies on real world implementations from organisations that have undergone successful roster reviews. 


Delegates will also enjoy a practical session that focuses on the variables you'll need to consider and how to design a roster that meets stipulated requirements. 


The Emergency Services Roster Review Seminar will explore:  


  • Supporting employee wellbeing, improving service quality and creating attractive working patterns in support of recruitment and retention. 


  • Securing employee participation and buy-in for the process through effective engagement and communications.  


  • The shift design principles, shift patterns and ways of working that have delivered significant benefits in emergency services. 

  • Key elements of delivering optimisation such as planning, union relationships, core principles, working parties, co-design, employee collaboration and continuous improvement. 


You can book via our Eventbrite page here

If you’d like a 30-minute taster on the topic, you can view our webinar How to deliver an effective roster review in emergency services.


We’ll be releasing more details on the event agenda and case studies over the coming weeks. If you’d like to know more about the event sooner, you can contact us. 


Alternatively book now to secure your place at the Emergency Services Roster Review Seminar. 


"WTS' software and expertise has helped us effectively engage employees and unions in the roster optimisation process. Their flexibility and commitment to knowledge transfer and continuous improvement has been outstanding." 


Lindsey Stafford-Scott, Deputy Chief Executive and Director of People and Culture at EEAST  

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