White Papers
Weather the storm…preparing the Utility workforce for extreme events
How can utility companies use workforce planning to mitigate risk, increase resilience & maintain compliance?
Efficient shift patterns to support emergency response
Working Time Solutions updated working time patterns for Wales & West Utilities’ 300 emergency engineers so that it could meet new industry regulatory requirements.
The team helped the organisation to reduce its reliance on overtime and introduced flexible shift patterns for its emergency engineers.
Read our full case study to see how new shift pattern designs were implemented which produced significant cost savings due to a better design management system.
Background:
Wales & West Utilities ‐ formerly part of National Grid Transco ‐ was launched in 2005 and is a regulated gas distribution
business serving 7.4 million people in Wales and South West England.
At the time in question, the organisation employed 1,450 people, 600 contractors and exists to...
Please register to view the rest of this content and to access all case studies and white papers
Your privacy is important to us.