Dublin Airport Authority-Designing new shift patterns for this air services operatorDAA takes off with new shift pattern design

Working Time Solutions helped Dublin Airport Authority (DAA) to restructure its rota systems at Terminal 2 by analysing existing customer data and designing a demand-led rostering system which appropriately planned for peaks and troughs in footfall.

The team implemented an annualised hours rota system resulting in significant and sustainable payroll savings.

Read our case study to find out how workforce rosters were reduced and employees gained a better work/life balance.

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Background: 

Dublin Airport Authority (DAA) experienced phenomenal growth between 2001‐2009 and opened Terminal 2 in October 2010 to cope with the high demand. 

The organisation approached Working Time Solutions to find a strategical and practical solution to help...

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