New lessons learnt in shift planning at University of London

Working Time Solutions developed three separate shift pattern designs for maintenance teams at the Royal Halloway Campus of the University of London. WORK Suite Management and Time software modules were utilised to allow management to increase or decrease staff resourcing.

Implementing the new shift patterns removed the need for overtime as well as the need for 3rd party contractor or agency spend.

Read our full case study here to see how we delivered operational savings and improved the work/life balance for employees.

Background:  

The Estate Services Department is responsible for the maintenance and repair of the grounds and over 100 buildings, from a diverse range of grade 1 listed to modern facilities. 

They support over 1200 staff, 6000 students, of which 2500 are resident and a variety of conferences and events. 

The department employ a range of skills including...

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