We are shift pattern design and roster management experts.

Using our powerful software and specialist insight, we help organisations dramatically improve productivity and service standards while maintaining compliance and supporting employee wellbeing.

Our approach to workforce planning and management ensures that precisely the right amount of resource is available at exactly the time it is needed.

This optimisation removes the imbalance between labour supply and demand that traditional resourcing approaches can create.

The technology we use also dramatically reduces the administrative burden of managing Working Time in shift environments.

Customers typically see a return on investment in just 3-6 months and our solutions continue to deliver value year-on-year through maintained efficiencies and continuous improvement.

Our vision

We are uniquely placed to help organisations overcome the ‘perfect storm’ of strategic workforce challenges created by economic volatility, globalisation, technological disruption, Brexit, changing demographics, rising labour costs, new legislation and the growing scrutiny of employment arrangements.

Demand for our expert working time technology and consultancy is rising as large corporates, SMEs and public sector service providers increasingly recognise the strategic benefits delivered by flexible resourcing frameworks.

We believe our state of the art software and specialist services can play a key role in helping UK plc manage Working Time effectively in support of prosperity, job security and shift worker wellbeing.

Our business

Established over 25 years ago as a specialist consultancy, we have evolved and now leverage our own technology to empower organisations and their employees to take control of Working Time.

We were first to spot the opportunity presented by replacing the limited functionality of Excel-based shift planning tools with custom software.

Since the launch of our first product when the company was founded, we have developed ever-more powerful and flexible technology that supports requirements of varied scale and complexity.

This is complemented by a transparent and collaborative approach that fully engages employees in the shift planning, scheduling and management process.

We are genuine leaders in this field, providing best practice, support and guidance on the subject through consultancy, informative content, educative events and strategic partnerships.

Our business remains 100% owned by the founders and senior management team. This independence allows us to re-invest much of our profits into our software, client support and talent.

Our people

The heart of our model is an established team of high calibre developers, consultants and managers who have a broad range of specialist knowledge and skills.

We recruit staff who have industrial and sector experience and offer practical, rather than purely theoretical expertise.

The team are recognised leaders in the workforce planning and management field nationally and internationally, and provide a level of specialist insight and knowledge that is unparalleled.

Their collective input ensures our software remains focused on features that deliver value to organisations and their employees.

We continue to attract the best talent by providing an intellectually rewarding environment and a culture which supports both professional and personal development.

Our software

Our technology provides clients with a powerful and intuitive set of tools that support effective planning and management of Working Time in all shift working environments.

A major focus for our business is the continuous development of our WORK Suite^® software platform, adding functionality and continuously refining usability.

Our technology is accessible and can be easily optimised across devices, shift working environments and specific deployments.

Most existing T&A, ERP or HR software solutions fall short when it comes to Working Time.

WORK Suite^® unlocks the value of data within existing systems.

It integrates seamlessly, providing better forecasts of labour supply & demand and feeds accurate, real-time Working Time data to inform third party systems such as payroll.

The software simplifies day-to-day roster management, saving the significant administrative resources associated with handling variances such as shift swaps, sickness and holidays.

It also features an empowering, engaging an intuitive self-service portal that can be accessed on any device that has an internet connection and browser (smartphone, tablet, home PC etc.).

This tool allows employees to quickly and easily view their work schedule (past, present & future), request events such as holidays and doctor appointments, check confirmation of shift or requests and receive real-time updates and notifications on any changes.

The power of all our technology lies in its focus on the specifics of workforce optimisation, from a capability, functionality and usability point of view.

We will continue to evolve our software in line with customer requirements, embracing key areas of emerging technology such as machine learning, automation and connected devices.