Working Time Solutions’ approach to workforce planning and management helps organisations in the health, education and public sectors achieve efficiencies whilst meeting rising demand for services.

Inefficient institutionalised working practices often ‘fix’ labour supply at a constant number of hours, which often bears little relation to the service demand peaks and troughs departments experience over any given timeframe.

This inflexibility can lead to spiralling temporary labour costs which poses a risk to both jobs and service quality. In departments such as health, highways, street scene, CCTV, facilities management or any service where demand fluctuates significantly, optimised shift patterns and rosters can deliver annualised savings of around 20 per cent.

Our shift planning, scheduling and management tools will help you: 

  • Maximise resources: Create rosters that lock-in key compliance and performance metrics such as working time regulations, ratios, targets and utilisation of capital assets
  • Protect service quality: Create flexible labour resourcing that is capable of managing increased pressure on the system without a deterioration in service levels, even when the unexpected occurs 
  • Adapt to change: Develop a sustainable resourcing solution that provides the flexibility needed to adapt to significant developments such as changes in public policy or moves towards a 24/7 service       
  • Create efficiencies & protect jobs: Use accurate resourcing forecasts to design shift patterns and rosters which optimise hour-to-hour staffing levels of full-time employees, eliminating under or over-provision and reducing the need for expensive temporary labour
  • Support recruitment & retention: Increase the appeal of roles by minimising unpredictability around days off, tackle overworking, ensuring a fair distribution of shift pattern types and providing the flexibility needed to meet changing personal situations  

Our software and services help clients unlock significant benefits, including: 

  • Achieving savings of around 20% of total department budget in the first 12 months
  • Creating variable cover that meets intra-demand 365 days a year
  • Protecting full time jobs and ‘competing’ effectively with outsourced providers
  • Creating a flexible framework that supports innovation and change
  • Enabling better work-life balance, tackling overworking and limiting the physical and mental impact of challenging roles

You can find much more information about workforce optimisation and our WORK Suite® software and services on this site.


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