Utilities Workforce Optimisation Forum

Date: Thursday 21st September 

Location: Manchester 

The Utilities Workforce Optimisation Forum will demonstrate how designing modernised shift patterns that match demand will play a key role in supporting workforce renewal strategies and improving customer service levels. 

Why you should attend

For just £75*, you can acquire knowledge and practical tips from experts in the field of Working Time and gain valuable insights from industry leaders who recently changed their resourcing models.

This event, which is taking place in Manchester, will be invaluable for anyone looking to: 

  • Improve customer service with a more responsive and efficient workforce
  • Understand how improved ways of working can play a vital role in tackling the threat posed by skills shortages and attract millennials and Generation Z - the workforce of the future  
  • Provide staff with more predictable working hours
  • Boost productivity with rosters that ensure your workforce can be flexed at times of high demand and that quieter periods do not lead to wasteful over staffing
  • Create working options which are suited to different life-stages and lifestyles

Format of the event

Sessions will include:

  • Core shift design principles
  • Understanding the Working Time issues behind customer service performance levels, staff retention and employee work-life balance  
  • Engaging case studies on real-world implementations 
  • Interactive practical exercises on shift pattern design
  • Opportunities to speak directly with Working Time change consultants who have delivered significant optimsation projects in a wide range of utility companies and contractors in the water, gas and electricity industries 

How to book

Delegate fee: £75 & VAT & Booking Fee (Total cost £95.54) 

Click here for the online booking form 

If you would prefer to pay by invoice please call 0161 720 5050 or email to arrange this 

Alternatively please complete the form below to register your interest 

* £75 & VAT & Booking Fee (Total cost £95.54) </

Book a free 1-2-1 consultation at our Shift Planning Clinics

Consult free with experts in Working Time, shift pattern design and roster management