Workforce Planning Masterclass

Tuesday 9th May 2017 - Manchester United Football Ground 

Thursday 11th May 2017 - Reading - Green Park Conference Centre

Click here for more information & the online booking form for the Manchester Masterclass

Click here for more information & the online booking form for the Reading Masterclass 

Working Time Solutions' Workforce Planning Masterclass is the UK's leading event focused on how to design, implement and manage optimised and compliant shift patterns. 

For just £75*, you can acquire knowledge and practical tips from experts in the field of Working Time and gain valuable insights from industry leaders who recently changed their resourcing models.

The event will be invaluable for anyone looking to:

  • Boost productivity, eliminate overtime and reduce reliance on agency workers
  • Manage the impact of Brexit by increasing workforce flexibility and responsiveness.
  • Use Annualised Hours and Demand-Led Rostering systems to replace 'precarious' forms of employment (e.g. zero hour contracts) with full-time secure roles
  • Protect shift workers' health, improve their work-life balance and create appealing patterns that support recruitment and retention.
  • Maintain compliance with Working Time regulations, legislation such as the National Living Wage and ethical supplier audits.

Format of the event

The masterclass will provide you with detailed insight into the best practice approach to designing, planning and maintaining optimal shift patterns and rosters. Through a mix of insight from working time specialists, interactive elements and cross-sector learnings, the masterclass will help you to explore the opportunities and challenges involved in the process.

Why you should attend

The Workforce Planning Masterclass is for organisations who want to learn about the substantial benefits they can enjoy when implementing new working time change strategies. Delegates will hear directly from major organisations who have themselves undertaken a change journey and will demonstrate how they saved millions of pounds in costs, increased their productivity and service levels and improved the work-life-balance of their workforce.

Speakers include: 

Andy Barnett, Head of Customer Service Operations, Siemens Healthineers

The Healthcare division of Siemens needed to open up a new 7-day working window for 271 employees based both in the field and the head office. Andy will describe how the business configured and implemented an interactive shift management system, which provided enhanced visibility and supported efficient new patterns and practices.

Clive Book, Head of Emergency and Metering Services, Wales and West Utilities

Clive will explain how Wales & West Utilities used Demand-Led Rostering to reduce overtime by 34% in one of its departments. The organisation needed to design highly efficient shift patterns for mobile engineers that would reduce and control labour costs while hitting essential customer service targets and remaining compliant.

Matthew Briggs, HR Manager, Maritime and Coastguard Agency

Matthew will look at how the organisation overcame the twin challenges of responding to increasing and unpredictable levels of demand, whilst increasing efficiency and reducing costs. Key to achieving this was designing shift patterns that enabled them to create a new operating structure with a high degree of flexibility. 

Julie Riley, Customer Support Manager, Bolton at Home

Bolton at Home provides housing and services to tenants across Bolton. Julie will explain how the organisation is aligning services under one management and staffing structure to create significant efficiencies. A central element of the project is an in-depth assessment of 'true' demand and the design of shift patterns that aim to utilise staff resources effectively whilst meeting a fluctuating demand and maintaining high levels of customer service.

How to book

Click here for more information & the online booking form for the Manchester Masterclass

Click here for more information & the  online booking form for the Reading Masterclass

If you'd like more information, or prefer to pay by invoice, please call 0161 720 5050 or email

*£95.54 including VAT and booking fee

Book a free 1-2-1 consultation at our Shift Planning Clinics

Consult free with experts in Working Time, shift pattern design and roster management