We aim to build long-term partnerships with our clients by developing collaborative, flexible approaches that deliver significant and sustained value to their organisations.

Maintaining highly responsive relationships with clients enables them to draw on our expertise and harness the full capability of our workforce planning and management software.

Delivering results and providing excellent client service is a core focus of our business.

Don’t just take our word for it… 


Customer testimonial from Wales and West Utilities

“Working Time Solutions is a key partner that’s helping us maintain a highly flexible, productive and efficient workforce. They support us across numerous operational areas from compliance monitoring to tactical and strategic planning.

“They have allowed us to provide our highly-valued workforce with more certainty around working hours and additional flexibility to meet their work-life balance needs, while making sure our labour supply and demand is completely aligned and we can reduce unnecessary labour costs.

“Working Time Solutions’ insight, technology and high service levels has helped us improve our working practices, which has a significant positive 
impact on the benefits we can deliver for our customers as well as our 
financial performance.”

Andrew Hopkins, Director of Operations, Wales & West Utilities 

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Customer testimonial from South Western Ambulance Service Foundation Trust

“Resourcing lies at the heart of many strategic issues ambulance trusts face. 

“We needed a creative approach to reviewing rosters that could achieve buy-in across SWASFT and put us in a strong position to continue adapting our organisation in line with changing demand.

“Working Time Solutions was central to the success of the roster review. They worked seamlessly with our HR and Operations teams, providing the software tools and knowledge we need to optimise our rosters now and in the future.”

Neil Le Chevalier, Director of Operations at South Western
Ambulance Service Foundation Trust (SWASFT)

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Customer testimonial from Siemens Healthineers

“Healthcare is increasingly becoming a 7-day operating environment, so it was essential that the business could provide a high level of service right through the week.

“To achieve this, we needed to invest in a powerful workforce management software solution that would bring benefits for customers, the business and employees alike.

“In WORK Suite® we identified a specialist system that was designed from the ground up to support an optimised approach to managing Working Time.

“The system is now embedded in our operations and delivering significant
gains in terms of productivity and customer service. We’re committed to
continuous improvement in this area and look forward to harnessing the
growing power of WORK Suite® as it evolves over the coming years.”

Andy Barnett, Head of Customer Service Operations at 
Siemens Healthineers

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“We knew that if we wanted to maximise the benefits of new patterns
 and practices management and employees needed complete visibility and
control of all worked and un-worked hours.”

“Working Time Solutions ensured that we were able to integrate Working Time
data from WORK Suite® into incumbent systems, whilst improving access and
control and significantly reducing the administrative burden associated with
managing the workforce.”

Nigel Boyer, IT & Process Improvement Manager at
Siemens Healthineers

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Customer testimonial from the Maritime & Coastguard Agency

“It was clear we needed to find a new resourcing model if we were to deliver cost efficiencies whilst simultaneously meeting rising demand and protecting service standards.

“Working Time Solutions helped us design and implement a Demand Led-Rostering and Annualised Hours system that has generated significant and sustainable savings. 

“By modelling our demand accurately and designing shift patterns that match it, we’ve been able to deliver against organisational objectives and provide
our employees with an enhanced work-life balance.”

Matthew Briggs, HR Strategic Partner at the Maritime
& Coastguard Agency

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Customer testimonial from Premier Foods

“The project has been a game changer. Demand is now driving labour requirement rather than labour availability driving production.

“Working Time Solutions’ blend of consultancy and technology was central to achieving such significant cost savings and embedded new approaches that will benefit the business and its employees over the long-term.

“The Working Time Solutions consultant was a big help in getting staff to buy in to the project. He came from a food manufacturing background, so he talked their language and understood their concerns.”

Diana Wood, HR consultant and former Operations Manager at Premier Foods' dry powder manufacturing plant in Knighton

Book a free 1-2-1 consultation at our Shift Planning Clinics

Consult free with experts in Working Time, shift pattern design and roster management